Our monthly activity reports will provide you a comprehensive picture of system failures, exceptions and trends as your IT resource requirements grow and change.

Remote Monitoring and Management

Considering the scarcity of talent, more and more companies are turning to qualified IT partners for monitoring and management assistance.  By allowing ECG to provide this service, your limited IT resources can focus on the day-to- day duties of planning, implementation and support as dictated by your business needs.  You will receive the benefit of allowing our trained staff to monitor your mission-critical Solaris and NT operating systems, relational databases including Oracle, and Cisco routers.  Through a secure and encrypted connection, ECG will use their high-end talents and experience to assist your staff with the day to day monitoring and management of your IT platforms.  This service begins with a detailed analysis to determine the nature and level of monitoring necessary to keep your staff equipped with timely information about the health of your systems.  Then, depending on the agreement, ECG can make the occasional fixes, enhancements and modifications or pass along the necessary information for implementation by your staff.  Either way, you are assured of what to do and when.  Our monthly activity reports will provide you a comprehensive picture of system failures, exceptions and trends as your IT resource requirements grow and change.

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See customer examples of our e-Business solutions at our Recognition Page under ECG Success Stories.