Our monthly activity reports will provide you a comprehensive
picture of system failures, exceptions and trends as your IT resource
requirements grow and change.
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Remote Monitoring and Management
Considering
the scarcity of talent, more and more companies are turning to
qualified IT partners for monitoring and management assistance.
By allowing ECG to provide this service, your limited IT
resources can focus on the day-to- day duties of planning,
implementation and support as dictated by your business needs.
You will receive the benefit of allowing our trained staff to
monitor your mission-critical Solaris and NT operating systems,
relational databases including Oracle, and Cisco routers.
Through
a secure and encrypted connection, ECG will use their high-end
talents and experience to assist your staff with the day to day
monitoring and management of your IT platforms.
This service begins with a detailed analysis to determine the
nature and level of monitoring necessary to keep your staff equipped
with timely information about the health of your systems. Then,
depending on the agreement, ECG can make the occasional fixes,
enhancements and modifications or pass along the necessary information
for implementation by your staff.
Either way, you are assured of what to do and when.
Our monthly activity reports will provide you a comprehensive
picture of system failures, exceptions and trends as your IT resource
requirements grow and change.
See
also:

See
customer examples of our e-Business solutions at our Recognition
Page under ECG Success Stories.
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