ECG provides a variety of support options to supplement your staffing levels and skills. We view our engineering team as an extension of your team. We learn your environment and your team’s makeup so that we are positioned to provide top level support when called upon.
Whether your needs include 24×7 engineering support, or just occasional assistance with your tougher support challenges, our engineering team integrates with your staff and your procedures to ensure that your support requirements are met.
We can help interface with third party vendors and fill skill gaps for your team so that they can focus on their primary day to day activities, rather than on constant support “firefights”. Our support agreements can help reduce your training expenses and provide an added layer of insurance against unexpected staff turnover.